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General Questions

ROYAL FOREX – is a licensed company registered in Cyprus with authorization No. 269/15 from 18 March 2015 issued by the Cyprus Securities and Exchange Commission (CySEC) thus it is governed by prudent regulation to secure investors. Moreover, Royal Forex is a member of the Investor Compensation Fund (ICF) in accordance with EU legislation that enables our Retail clients to claim up to 20,000 EUR from Cyprus Investors Compensation Fund in case of our insolvency.

Please note that trading is risky and there’s no company in the world can guarantee completely risk-free return on your investments. From our side we do our best to provide a reliable facility for comfort trading.

Please refer to Prospective Client Information section section for detailed instructions.

  • 1. International Passport (in the absence thereof – relevant page of the ID/passport with photo).
  • 2. Document confirming the actual address of residence (e.g. utility bill, stamp in the passport or other confirmation form a recognized source).
For detailed information on trading conditions please follow Trading Conditions.

All financial instruments are traded from 22:00 Sunday to 22:00 Friday GMT+0 London.

Payments and transfers

You can deposit by wire transfer or credit/debit card. Wire transfer can be printed out from Trader’s Room Deposit section or here. To deposit from a card use Trader’s Room Deposit section.

To withdraw funds please send a request via Trader’s Room or send the form to clients@royalforex.com stating “Withdrawal request” in header.

Royal Forex does not charges any additional commissions for deposits either made by a wire transfer or a credit/debit card. For wire transfer bank's commissions apply. To receive exact sum on your trading account apply OUR commissions scheme. Otherwise commissions will be deducted from your transfer. Credit/debit card transactions are free of charge.

Royal Forex does not charges any additional commissions for withdrawals either made by a wire transfer or a credit/debit card. For wire transfer bank commissions apply. By default, commissions will be deducted from transferred amount. If you want them to be debited from your trading account, let us know in advance. Credit cards transactions are free of charge.

By Visa/MasterCard depositing is almost instant but may take a few minutes for approval. In rare cases it may require more time.

By bank transfer - up to 5 working days.

By Visa/MasterCard withdrawal usually takes from 48 hours with the bulk of transactions being settled during the week. In rare cases the term may be increased depending on payment system and receiving bank rules. By bank transfer - up to 5 working days. Please note that the abovementioned timeframes apply to approved withdrawals.

If you use same card or bank account for deposits and withdrawals, transaction shall be approved with no additional verification. Such transactions are usually approved on the same or next business day. If account/card details are different from those of original transaction, then your account/card ownership must be verified by the broker and we will request supporting documentation. Please note that this procedure is required by EU Anti-Money Laundering (AML) legislation. You will receive a notification email after a withdrawal has been approved. In some cases, withdrawal approval may take up to 5 working days provided that supporting documentation is submitted to the broker. In any case you may withdraw funds only to your own accounts/cards.

You may withdraw any amount. Please check here for details.

There is no requirement for minimum amount to deposit. However, before you start trading you need to take into account the following. For marginal trading (trading with leverage) you must maintain a minimum amount of collateral. Minimum deal size in Royal Forex MT4 is 1000 units of base currency. This results to a minimum required margin of about 20 USD (or more) to open a position with leverage 1:50. Due to market fluctuations additional margin may be required.

Trading conditions

Contract specifications and minimum spreads can be found in Trading Conditions.

For general terms and policies please refer to Prospective Client Information section

Trading on demo and real accounts is identical with the only difference that demo accounts do not have withdrawal and deposit options. We recommend our new clients to try trading on a demo account before start real trading.

You can send a request from your Trader’s Room

You can open any number of real and demo accounts.

Have any questions? Feel free to Chat Online or email to clients@royalforex.com. We are always glad to help you.

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